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Frequently Asked Questions

We've compiled a list of answers to common questions.


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  1. White light: The camera has been plugged in.
  2. Red light: Reset the camera
  3. Green light:
  • First-time quick setup: Camera is connecting to Wi-Fi.
  • Flickering green light: Camera can’t find any accessible Wi-Fi.
  • No green light during quick setup: The camera wouldn’t flick any green light other than the first-time setup. Please move directly to the next step.
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